Website Support Plans
Protect Your Investment
We offer the following Website Support Plans to help manage and protect your most valuable marketing tool – your website. With all of the time, money and effort put into creating a beautiful, functional website, shouldn’t you have a plan in place to protect it?
What’s Included in Updating
We will update any plugins, themes or the WordPress platform on a weekly basis or as they become available. Upon first review of any update, we will first perform a full backup of the website. This step will ensure that should any plugin or theme update not be compatible, we will have quick access to the backed up files to quickly restore your website.
Peace of Mind
We take the hassle of constant updating off your shoulders and into our hands. With technology changing rapidly, it’s become more demanding to keep up with the latest updates. And with new viruses and hackers coming onto the scene everyday, there are tips and tricks to help ensure your site is protected.
Which Plan is Right For You
We have 3 different plans to choose from whether you are an entrepreneur just starting your business website or you already have a website but no time to update and put security measures in place.
These plans do NOT include email support. If you need email support, we can refer to you to a local, reputable company.
Upon review of your interest, you will be sent a contract to sign. We accept PayPal, Stripe, Square or check in full for one year (note: electronic payments will incur an additional 2.9% charge (transaction fee) + $.30 added to the total cost due). Payment must be received before plan coverage. Should any issues arise during the update and backup process, you will be notified, and we will suggest a course of action (subject to a $100/hour charge upon approval). Plan options are subject to change as needed and as technical resources are updated.
5K Support Plan
- Monthly backups of your site (all files including the database are saved to the cloud and kept for one month)
- *Does not include updates/edits to content, images, or any tech-support related issues.
Half Marathon Support Plan
- All the features of the 5K Support Plan plus:
- Daily backups of your site (all files including the database are saved to the cloud and kept for one month)
- Clean up post revisions, updates and drafts that slow down your website performance
- Instant email notification should your website go down with a fast, 1-click restore
- *Does not include updates/edits to content, images, or tech-support related issues.
Ultra-Marathon Support Plan
- All of the features in the Half Marathon Plan plus:
- Security Check Feature to scan your website and receive valuable security information (* additional price for websites needing 24/7 observation)
- Up to 1 hr of edits to website including content and image edits and minor tech support issues